Frequently Asked Questions

FAQs

Do you charge for coming out and giving an Estimate

No, I will come to see you at an agreed time, look at what job(s) you want doing, go away and prepare an estimate which I can email to you or return to you in writing if you have no email facilities. None of this time is charged to you at any time whether you then have the work done or not.

What is an Estimate

Estimates are good for finding out roughly how much you will have to pay for materials and labour. I use my skill and experience when estimating the cost, however, unlike a quotation, an estimate is not an offer to do the job for that amount, it is my best guess as to how much the work will cost.

If after you have agreed to the estimated cost, there is some sudden and unexpected increase, you would be consulted as soon as I become aware.

Examples:

  • A world shortage of timber has caused the price of decking to double between you being given the quote and me ordering the materials. You would be consulted before the materials were purchased.
  • Having started to remove the tiles around your bath to replace them with new tiles I find that they were stuck on with cement rather than tile adhesive (trust me it happens). As a result the job will take me say 8hrs instead of say 5hrs and thus the labour charge will increase from the estimated £75 to £120. You would be consulted before you incur labour charges you were not expecting.

If I estimate 4hrs to do a job and it turns out it only takes me 3hrs, firstly I will do it in 3hrs and secondly you will only be charged for 3hrs.

Do You Provide Materials?

It really depends upon the job. Most small jobs such as treating decking or replacing a cracked socket only require a small up-front cost investment for materials which I am happy to do. If the up-front investment is for something more expensive or involving postage costs such as ordering a new oven, then I will discuss purchasing options with you first.

I do carry a stock of screws, nails, hooks, plumbing fittings, electrical sockets and switches, sealants and adhesives etc.

If you have any burning questions please do ask as the answers may be useful to other customers.

If I feel that they warrant being put in the FAQs I shall post them above for all to see.

Thanks,

John Sweet - Tameside Handyman 

Is there anything you do NOT do?

Well there are lots of things I do and lots I do not.

However there are a few things that I often get asked if I do, which unfortunately I do NOT do...

They are -

Tiling (unless its a very small repair job)

Flooring.

Wallpapering.

 

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